Terms & Conditions

These Terms and Conditions (hereinafter “Terms”) govern access to and use of the Trading Dojo platform, available at tradingdojo.org (hereinafter “Platform”), operated by:

• Controller: DOJO TRADING GROUP SOCIEDAD DE RESPONSABILIDAD LIMITADA
• Registered office: POZOS, Forum Uno, Edificio G, Primer Piso, Oficinas NCC Law, Costa Rica
• Email: official.comunication@tradingdojo.org

For the purposes of these Terms:

• User: any individual who accesses the Platform, whether as a visitor or a registered user.
• Content: all educational materials available on the Platform, including videos, texts, charts, exercises, and any other training material.
• Course: an organized set of Content dedicated to a specific topic.
• Package: an offer that includes access to multiple Courses.

By using the Platform, the User declares that they have read, understood, and fully accepted these Terms. If in disagreement, the User should not use the Platform.

Individual services, in particular training programs, may also be governed by an individual agreement signed between the User and the Controller. In the event of a conflict between these Terms and the individual agreement, the latter prevails, limited to the services it governs; for anything not expressly provided for in the individual agreement, these Terms continue to apply.

Trading Dojo is an online education platform dedicated to financial trading. The service includes:

• Access to high-definition video courses with DRM protection
• Educational materials and training resources
• Any live sessions and events
• Dedicated support via real-time chat
• Personal area with progress tracking
• Subscription trading journal (Tracking service, Art. 6), where active
• Discussion spaces between Users: Community and premium clubs (Art. 7), where active

The Platform may also offer visitors an automated conversational assistant (chatbot) for initial guidance on the services. Chatbot responses are generated automatically, may contain inaccuracies, and do not constitute financial advice or any contractual commitment of the Controller.

Important disclaimer: the content offered on the Platform is for educational and informational purposes only. It does not constitute financial advice, investment recommendations, or solicitation to buy or sell financial instruments. The User is solely responsible for their investment decisions. Trading involves significant risks, including the possibility of losing the entire invested capital.

To access the reserved area and the services of the Platform, the User must create an account by providing truthful, complete, and up-to-date information. In particular:

• The User must be at least 18 years old.
• The account is strictly personal and non-transferable.
• The User is responsible for safeguarding their login credentials and any activity carried out through their account.
• In case of unauthorized access, the User must immediately notify the Controller at official.comunication@tradingdojo.org.

Device limitation: account access is limited to a maximum number of devices, as specified at the time of purchase. The device fingerprinting system is used to enforce this limitation and to ensure account security.

All Content on the Platform is protected by copyright laws and applicable international intellectual property regulations.

Purchasing a Course or Package grants the User a personal, non-exclusive, non-transferable, and revocable license to access the Content through the Platform.

In particular, it is expressly prohibited to:

• Download, copy, reproduce, or record videos or other Content
• Share account access credentials with third parties
• Redistribute, resell, or sublicense Content in any form
• Remove or alter watermarks, trademarks, or copyright notices
• Use automated tools (bots, scrapers) to access Content

Videos are protected by DRM (Digital Rights Management) technology with a digital watermark containing the User’s email address, embedded directly into the video stream. Any violation can be traced and prosecuted in the competent courts.

Payments for Courses and Packages can be made through:

• Bank transfer: with manual access activation by the administrator upon verification of payment receipt.
• Cryptocurrency: via cryptocurrency payment, with manual access activation upon confirmation of the transaction on the blockchain.

Access to Content is granted for the period specified at the time of purchase for each Course or Package. Upon expiration, the unlocking of new Content and any recurring services included cease; Content already unlocked by the User during the access period remains available on the Platform even after expiration, for as long as the Platform remains operational. The User may renew their access to unlock new Content. Exceptions:

• Violation of these Terms (immediate revocation, including of Content already unlocked)
• Discontinuation of the Platform (with reasonable notice)
• Content subject to drip scheduling, made available progressively according to predefined timelines

Trading Dojo offers registered Users an additional service called Tracking: a personal trading journal available by subscription, which allows Users to record their trading operations (date, profit or loss, symbol or instrument, direction, entry and exit prices, quantity, R multiple, tags, and free-form notes) and to view their history and statistics in a display currency of their choice among USD, EUR, and CHF. Tracking data is entered exclusively by the User: no content is published by the Controller.

Important disclaimer: Tracking is solely a personal tool for recording and analyzing one’s own trading operations. It does not constitute financial advice, investment recommendations, or any guarantee of results. The User is solely responsible for the accuracy of the data entered and for their own trading decisions.

Access to Tracking is granted on a subscription basis with a personalized expiration date, activated or renewed manually by the administrator using the same payment methods set out in Art. 5 (bank transfer or cryptocurrency).

Upon expiration of the subscription, or in case of suspension, access to Tracking is fully blocked, both for reading and writing. Previously entered data is not deleted and remains stored: upon renewal of the subscription, the User regains full access to the entire history of their operations.

The Controller reserves the right to suspend access to Tracking in accordance with the same rules set out in Art. 10 (Suspension and termination) of these Terms.

The Platform may offer registered Users moderated discussion spaces:

• Community: a free discussion room reserved for registered Users to whom the Controller grants access. Access to the Community is granted at the Controller’s discretion and may be limited or revoked at any time.
• Premium clubs: reserved discussion rooms, accessible through a paid subscription, activated or renewed manually by the administrator using the payment methods set out in Art. 5.
• Direct messages between Users: available only if the corresponding feature has been enabled by the Controller for both Users involved.

The following operating rules apply to premium clubs, and the User accepts them upon activation:

• Initial access is read-only; permission to post messages is granted by the staff.
• Messages can be viewed only if they were posted during a period in which the User’s subscription was active: messages posted during periods not covered by the subscription are not accessible and will not become accessible even after a subsequent renewal.
• Upon expiration of the subscription, or in case of suspension, access to the club is fully blocked. Upon renewal, the User regains the messages of their previously completed subscription periods, in addition to those of the new period.
• In case of permanent removal from the club, the accessible history is reset: any readmission starts over without the previous history.

In all discussion spaces and chats it is prohibited to:

• Post unlawful, defamatory, offensive, or threatening content, or content infringing third-party rights
• Send spam or repetitive, unsolicited messages
• Promote third-party services, channels, communities, or products, including affiliate or referral links, without the Controller’s authorization
• Contact other Users to offer them one’s own or third-party services, or to invite them to external groups or platforms
• Distribute Platform Content in violation of Art. 4

The staff moderates the discussion spaces and may remove or edit messages, restrict posting permissions, and suspend or revoke access to the Community and clubs. Violations may also result in account suspension pursuant to Art. 10.

User content: opinions, analyses, and trades shared by Users in the discussion spaces do not constitute financial advice, are not verified or endorsed by the Controller, and are in no way binding on the Controller. By posting content, the User declares that they hold the relevant rights and grants the Controller a non-exclusive, royalty-free license limited to storing, reproducing, and displaying the content within the Platform for the sole purpose of operating the service.

All purchases made on the Platform are non-refundable. As digital content, access to the Content is made available immediately after purchase completion and payment verification.

Pursuant to Art. 16(m) of Directive 2011/83/EU, the right of withdrawal is excluded for the supply of digital content not supplied on a tangible medium where performance has begun with the consumer’s express consent and their acknowledgment of the loss of the right of withdrawal. At the time of purchase, the User:

• Expressly consents to the immediate commencement of digital content delivery
• Acknowledges and accepts that such consent entails the loss of the right of withdrawal
• Acknowledges that no refund will be due once the purchase is completed

For the subscription services offered by the Platform (including the Tracking service under Art. 6 and the premium clubs under Art. 7), Art. 16(a) of Directive 2011/83/EU applies instead: for service contracts, the right of withdrawal is excluded after the service has been fully performed, where performance has begun with the consumer’s express consent and their acknowledgment that they will lose the right of withdrawal upon full performance. By requesting activation of a subscription, the User expressly requests and consents to the performance of the service beginning immediately, before the expiry of the withdrawal period, and acknowledges that the activation of access for the agreed period constitutes full performance of the service for that period, resulting in the loss of the right of withdrawal: no refund is due, even in case of non-use.

Users are encouraged to carefully consider their purchase before proceeding with payment. For any questions prior to purchase, please contact official.comunication@tradingdojo.org.

The Platform and its Content are provided “as is.” The Controller makes no warranties, express or implied, regarding:

• The suitability of Content to meet the User’s expectations or goals
• Financial results achievable by applying the strategies illustrated
• Service continuity and absence of interruptions

Under no circumstances shall the Controller, its collaborators, or instructors be held liable for:

• Financial losses resulting from trading operations performed by the User
• Indirect, incidental, or consequential damages
• Service interruptions due to force majeure or malfunctions of third-party services
• Content, opinions, or suggestions posted by other Users in the discussion spaces (Art. 7)

Any results and testimonials displayed on the Platform, including payout certificates, refer to real experiences of individual users, are not representative of typical results, and do not constitute a promise or guarantee of future results.

To the maximum extent permitted by applicable law, the Controller’s total liability is limited to the amount actually paid by the User for the Course or Package in question.

The Controller reserves the right to suspend or terminate the User’s account, with immediate effect, in the following cases:

• Violation of these Terms, particularly intellectual property provisions
• Sharing access credentials with third parties
• Use of automated tools to access Content
• Behavior that damages the Platform, other users, or Trading Dojo’s reputation
• Attempts to circumvent DRM protection or device fingerprinting measures
• Violation of the code of conduct of the discussion spaces (Art. 7)

In case of termination due to violation, no refund is due. The User may request deletion of their account and personal data in accordance with the Privacy Policy.

Service-related communications (purchase confirmations, security updates, changes to Terms) will be sent to the email address provided by the User during registration.

Promotional communications (newsletter) will only be sent with the User’s explicit consent, which may be revoked at any time via the unsubscribe link in each communication or by contacting official.comunication@tradingdojo.org.

The Controller reserves the right to modify these Terms at any time. Changes will be communicated to the User through publication on the Platform and, in the case of substantial changes, via email notification.

Continued use of the Platform after the publication of changes constitutes acceptance of the updated Terms. If in disagreement, the User may request deletion of their account.

These Terms are governed by the laws of the Republic of Costa Rica.

If the User acts as a consumer, the choice of applicable law does not deprive them of the protection afforded by the mandatory consumer protection provisions of the law of the country of their habitual residence; for consumers residing in the European Union, this follows from Art. 6 of Regulation (EC) No. 593/2008 (Rome I).

For any dispute with a consumer User residing in the European Union, the court of the consumer’s place of residence or domicile shall have jurisdiction, pursuant to Art. 18 of Regulation (EU) No. 1215/2012 (Brussels I bis). Mandatory jurisdiction rules applicable in the consumer User’s country of residence remain unaffected in any case.

Before initiating legal proceedings, the User may submit a complaint to official.comunication@tradingdojo.org: the parties will seek an amicable resolution of the dispute in good faith.

These Terms are drafted in Italian and translated into English and German for the User’s convenience. In the event of any discrepancy or doubt of interpretation between the versions, the Italian version shall prevail.